FAQ
Have a look at the frequently asked questions below. If your question is not listed, please use the contact box at the bottom of the page to send us your question, and we will respond as soon as possible.
What are the steps for adding classes and learners to the Teacher Dashboard?
Step 1: Add your classes on the Manage page. They will be
listed on the left hand menu as you add them.
Step 2: Each class is allocated a different class code. This class
code gives your learners access to the game, and connects
them to your Teacher Dashboard. Share each class code with
the learners in the correct class.
Step 3: As learners in each class register for the game with
the class code, their names will appear on the correct class
page. You will also see notifications on the Home page about
requested access. You need to confirm that each learner is in
the correct class before they appear on the rest of the
dashboard, and before they can access the game.
Step 4: Once you confirm learners, you will be able to see
learner progress and learning on the dashboard.
How do I move a learner off my dashboard and onto another teacher's dashboard?
Step 1: Open the Manage page. Then open the page for your
class that includes the learner. This is linked on the left hand
side.
Step 2: Find the learner's name in the table with the heading
"Learners confirmed in class" and tick in the box next to the
learner's name.
Step 3: Select the button labelled "Remove learners" above the
table, and confirm that you want to remove this learner. The
learner is now removed from your dashboard.
Step 4: Now the other teacher must give her Class Code to
the learner. This is at the top of the class page. When the
learner enters the new code into their Geomax game, they
will appear on the other teacher's dashboard.
What do I do when I see someone requesting access who is not part of my class?
Step 1: Open the Manage page. Then open the page for your
class where the person is requesting access. This is linked on
the left hand side.
Step 2: Find the person's name in the table with the heading
"Learners requesting access" and tick in the box next to the
name.
Step 3: Select the button labelled "Reject" above the table, and
confirm that you want to reject this person. The name will be
removed from your dashboard, and this person will not gain
access to the Geomax game
What does it mean if a name appears in the table labelled "Learners removed from class", on one of my class pages?
Names that appear here were once in your class. If a name is here, the learner no longer appears on your dashboard. This happens because you removed the learner using the "Remove learners" button on the same page, or because the learner removed the Class Code from their Geomax game. To reverse this, ask the learner to enter the code into their Geomax game again.